Rosé & Runways provides custom travel design and planning services. We begin with a complimentary consultation, followed by a paid planning process that includes personalized proposals, booking assistance, and pre-departure materials for trips booked through us.

Planning fees are non-refundable, except for qualifying cruise or all-inclusive bookings completed through Rosé & Runways, in which case the fee is refunded after travel. We act as an independent advisor and coordinate with third-party suppliers who operate under their own terms and conditions.

By working with us, you agree to these Terms & Conditions in full.

ROSÉ & RUNWAYS, LLC

TRAVEL SERVICES TERMS & CONDITIONS Effective Date & Acceptance These Terms and Conditions (“Terms”) govern the relationship between Hannah Scherle, dba Rosé & Runways, LLC (“Agency,” “Advisor,” “we,” “us,” or “our”), its host agency World Via Travel Network, and you, the client (“Traveler,” “you,” or “your”).

These Terms become effective and binding upon the earlier of:

1. Your written, digital, or electronic acceptance (including clickwrap or electronic signature); or

2. Your request for services, Yes. Below is a concise checklist of additional clauses and provisions to consider adding (or reviewing) in your Terms & Conditions to better protect you as a travel agent/advisor and as a content creator collaborating with brands. Tailor language to your business, jurisdiction, and specific services; have your final terms reviewed by a qualified attorney.

These Terms remain in effect until terminated in writing by either party, subject to all survival provisions herein.

1. DEFINITIONS • Agency: Rosé & Runways, LLC, owned by Hannah Scherle. • Booking: Any reservation, confirmation, or arrangement made by Agency for Travel Services. • Supplier: Any third party providing Travel Services, including airlines, hotels, resorts, cruise lines, tour operators, transportation providers, and other independent contractors. • Traveler: You and any individual included on the same Booking. • Travel Services: Any travel-related services provided by Suppliers. • Trip: The collective Travel Services booked. • Trip Documentation: Confirmations, invoices, itineraries, and communications issued by Agency.

2. ROLE OF AGENCY & SUPPLIERS Agency acts solely as an independent booking agent. Agency does not own, operate, manage, or control any Supplier and is not responsible for Supplier acts or omissions. Suppliers operate under their own terms and conditions, which you agree to review and accept. Any violation of Supplier terms may result in denied services, cancellation, or forfeiture of funds, for which Agency bears no responsibility.

3. TRAVELER OBLIGATIONS Each Traveler agrees to: 1. Review all Trip Documentation immediately and notify Agency of errors within 24 hours. 2. Provide accurate traveler information. 3. Make all payments by required deadlines. 4. Monitor U.S. Department of State and CDC advisories. 5. Comply with all laws, rules, and Supplier requirements. You warrant you are at least 18 years old and authorized to accept these Terms on behalf of all Travelers on the Booking.

4. PAYMENTS, PRICING & AVAILABILITY Prices are based solely on inclusions outlined in Trip Documentation. Prices and availability are subject to change until deposits or full payment are received. Prices generally exclude taxes, resort fees, gratuities, insurance, seat assignments, baggage fees, excursions, and other incidental costs unless expressly stated. Agency reserves the right to correct pricing errors and re-invoice accordingly.

5. ADVISOR SERVICE FEES (CHANGES & CANCELLATIONS) In addition to Supplier penalties, Agency charges a non-refundable $25 Advisor service fee per booking for any change or cancellation requested after booking confirmation, including but not limited to: • Name corrections or changes • Guest substitutions • Date changes • Property or room changes • Partial or full cancellations • Airline schedule changes requiring manual handling • Supplier-initiated changes requiring Agency assistance Fees are due at the time of request and compensate Agency for professional services.

6. CANCELLATIONS, REFUNDS & NO-SHOWS All cancellations and refunds are governed by Supplier terms. Many bookings are non refundable. Failure to travel (“no-show”) may result in total forfeiture of funds and additional penalties. Agency is not responsible for unused services. 7. TRAVEL INSURANCE Agency is not an insurance provider. Travel protection is strongly recommended. If you decline insurance, you knowingly assume all financial risk, including loss of 100% of trip cost. You waive all claims against Agency related to insurance decisions or denied coverage. This section survives termination.

8. RISKS, ASSUMPTION OF RISK & RELEASE Travel involves inherent risks including illness, injury, accidents, delays, government actions, Supplier failure, pandemics, and force majeure events. You voluntarily assume all risks and release Hannah Scherle, Rosé & Runways, LLC, World Via Travel Network, and their owners, officers, agents, contractors, and affiliates from all liability arising from such risks.

9. LIMITATION OF LIABILITY Agency is not liable for any indirect, incidental, consequential, punitive, or special damages. If liability is imposed by a court, Agency’s maximum liability shall not exceed the total commission received for the Booking at issue. This limitation is fundamental to this agreement.

10. INDEMNIFICATION You agree to indemnify and hold harmless Agency and its affiliates from all claims, damages, costs, and legal fees arising from: • Your acts or omissions • Supplier actions • Violations of these Terms • Claims by other Travelers on your Booking This obligation survives termination.

11. FORCE MAJEURE Agency is not liable for delays or failures caused by events beyond reasonable control, including natural disasters, pandemics, government actions, labor disruptions, or Supplier insolvency.

12. CHARGEBACKS You agree not to initiate chargebacks except in cases of verified fraud. Unauthorized chargebacks will result in liability for all Agency recovery costs, including attorney’s fees.

13. PERSONAL INFORMATION & PRIVACY You authorize Agency to share necessary personal data with Suppliers and third parties for booking purposes. Agency is not responsible for third-party data security failures.

14. SOCIAL MEDIA CONSENT You grant Agency a royalty-free, worldwide license to use your name, image, and likeness from your Trip for lawful marketing purposes unless revoked in writing prior to travel.

15. CONDUCT, DISABILITIES, FOOD ALLERGIES & RISK ACTIVITIES Travelers are responsible for their conduct, medical needs, allergies, and participation in any risk activities. Agency is not liable for injuries, removals, or denied services.

16. PASSPORTS, VISAS & ENTRY REQUIREMENTS Travelers are solely responsible for all documentation. No refunds will be issued for denied boarding or entry. 17. GOVERNING LAW & VENUE (INDIANA) These Terms are governed exclusively by the laws of the State of Indiana, without regard to conflict-of-law principles. Any dispute shall be brought exclusively in the state or federal courts located in Hamilton County, Indiana. You waive any objection to venue or jurisdiction.

18. GENERAL PROVISIONS • Severability: Invalid provisions will not affect remaining terms. • No Partnership: No agency, partnership, or joint venture is created. • Entire Agreement: These Terms supersede all prior agreements. • Survival: All limitation, indemnity, and liability clauses survive termination. • Acceptance: Electronic acceptance is legally binding.

17. SCOPE OF WORK & SERVICES PROVIDED

Rosé & Runways, LLC provides professional travel design and advisory services tailored to each traveler’s stated preferences, budget, and goals. Services are limited strictly to those outlined below.

a. Complimentary Consultation

Each traveler is entitled to one (1) complimentary consultation prior to engagement. This consultation is intended for discovery purposes only and may include discussion of destinations, travel style, timing, and budget. No research, pricing, reservations, or itinerary development is performed during the complimentary consultation.

b. Planning & Design Services

Upon receipt of the applicable planning fee, Agency will provide the following services:

  • Custom Travel Proposal
    A personalized destination and/or accommodation proposal, including pricing options when available, will be delivered within thirty (30) days, provided all required traveler information has been received.

  • Booking Assistance
    Upon traveler approval, Agency will facilitate reservations for selected travel components through its professional supplier network when available.

  • Travel Portfolio & Pre-Departure Materials
    For travel booked through Agency, travelers will receive a curated travel portfolio no later than two (2) weeks prior to departure, which may include:

    • Supplier confirmations

    • Key travel details and timelines

    • A suggested itinerary and destination guidance

Pricing, availability, amenities, and supplier policies are subject to change until booked and confirmed.

18. PLANNING FEE POLICY

Planning fees compensate Agency for professional expertise, research, itinerary design, and administrative services.

a. Non-Refundable Planning Fees

All planning fees are non-refundable, regardless of booking outcome, cancellations, changes, or traveler decisions not to proceed.

b. Exception – Cruises & All-Inclusive Vacations

For cruise or all-inclusive resort bookings, the planning fee may be refunded under the following conditions:

  • The traveler books the qualifying cruise or all-inclusive stay through Rosé & Runways, LLC; and

  • Travel is completed as planned.

Refunds will be issued within thirty (30) days of the traveler’s return. Planning fees are not refundable for cancellations, no-shows, supplier failures, or bookings made outside of Agency.

19. SERVICES NOT INCLUDED

Unless expressly stated in writing, Agency services do not include:

  • Visa, passport, or entry documentation procurement

  • Travel insurance claims assistance

  • Real-time monitoring during travel

  • Dining reservations, spa bookings, or activity reservations not arranged in advance

  • Event tickets or special access not confirmed in writing

  • Concierge services at destination

  • Rebooking due to traveler-initiated changes after confirmation

Any services outside the defined scope may require additional fees.

20. TIMELINES, CLIENT RESPONSIBILITIES & DELAYS

All delivery timelines are contingent upon traveler responsiveness and accurate information. Agency is not responsible for delays caused by:

  • Incomplete or inaccurate traveler information

  • Delayed responses or approvals

  • Supplier processing delays

  • Changes requested after proposal delivery

Failure to meet deadlines may impact availability, pricing, or deliverables.

21. HOST AGENCY & INDEPENDENT CONTRACTOR STATUS

Rosé & Runways, LLC operates as an independent contractor affiliated with World Via Travel Network. World Via Travel Network is not responsible for the acts or omissions of Agency. All services are provided subject to host agency requirements, supplier terms, and applicable industry regulations.

22. GOVERNING LAW & VENUE (INDIANA)

These Terms are governed exclusively by the laws of the State of Indiana. Any dispute shall be brought exclusively in the state or federal courts located in Hamilton County, Indiana.

23. GENERAL PROVISIONS

  • Severability: Invalid provisions do not affect remaining terms.

  • No Partnership: No partnership or joint venture is created.

  • Entire Agreement: These Terms supersede all prior agreements.

  • Survival: Liability, indemnification, and limitation clauses survive termination.

  • Acceptance: Electronic acceptance is legally binding.